FAQ

1. How can I place an order?
Placing an order with Harmony Candles is easy! Simply browse our website, select the candles, holders, or DIY kits you love, and add them to your cart. Follow the checkout process to provide your details and payment information.

2. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, and secure payment gateways like PayPal.

3. Can I modify or cancel my order after placing it?
Please review your order carefully before confirming. In case you regret your decision, you can cancel your order within 24 hours after placing it.

4. How can I track my order?
Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your order in real-time.

5. Do you ship internationally?
Yes, we do offer international shipping. Shipping rates and delivery times vary based on the destination. Please refer to our Shipping Policy for more details.

6. What is your return policy?
Harmony Candles aims for your complete satisfaction. If you're not delighted with your purchase, please review our Return Policy for information on returns, exchanges, and refunds.

7. Are your candles eco-friendly?
Absolutely! We are committed to sustainability. Our candles are crafted using eco-friendly materials, and we strive to minimize our environmental impact at every step.

8. Can I customize a candle's scent, color, and shape?
Yes, you can! All of Customizable Scented Candles offer the option to tailor the scent, color, and shape of your candle for a truly unique and personalized experience.

9. Do you offer wholesale options or bulk discounts?
Harmony Candles welcomes wholesale inquiries. Please contact our team through the Contact page, and we'll be happy to discuss your needs.

10. How can I contact customer support?
Our dedicated customer support team is here to assist you. Reach out via our Contact Us page, and we'll respond to your inquiries promptly.